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GiuFe | Terms & condition
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Terms & condition

IMPERFECTIONS

GIUFE.COM would like to bring to the attention of its customers that any eventual imperfections in the jewellery derive from the fact that it is all 100% hand-made.  evidenzia ai propri clienti che eventuali imperfezioni presenti sui prodotti derivano dalla lavorazione effettuata esclusivamente a mano e ne garantiscono l’autenticità degli stessi.

 

PRODUCT IMAGES

Items’ main features are shown in the website in every product’s profile. Pictures and colours of the items for sale on the website might be different from the real product because of the internet browser or the monitor screen used to visit our website.

 

PURCHASES

Bank Transfer

Upon reaching the payment stage of the order process, if you choose the BANK TRANSFER option, you will receive GIUFE.com’s bank details in order to make the transfer. If GIUFE.COM does not receive the total amount within 5 working days of placing the order, the order will be cancelled.

PayPal 

GIUFE.COM only accepts payment via Paypal from verified accounts.

 

SHIPPING

We ship via Poste Italiane or private courier.As required by trade rules, all our shipments are accompanied by the official invoice stating the value of the individual items in Euro.

Orders are shipped from GIUFE.COM after receiving the payment. Once an order has been shipped out, GIUFE.COM will send you a shipping confirmation email that includes the tracking number provided by the courier.

Customers can track their order on this website. GIUFE.COM shipments are insured against theft and accidental damage.

We ask our customers to check the package before signing the delivery report. If for any reason the package appear tampered customers are asked to sign conditionally or to refuse the delivery. If the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are requested to contact GIUFE.COM at the email address info@giufe.com.

If for any reason the shipment can not be successfully delivered to the address provided by the customer the package might be returned to the sender at the expense of the customer. This expense will be deducted from any refund due to the customer by GIUFE.COM

 

RETURNS

Items can be returned to GIUFE.COM exclusively for defective products. Any imperfections due to the craftsmanship of the products. are not to be considered defects.
To request the permission to return the goods the customer must send a request to the email address info@giufe.com within 48 hours of receipt of the order. The email must include the name of the item that you intend to return, the reason of the return and one or more photos from which we can deduce the defect.

  • Once the request has been received, GIUFE.COM will send the confermation with an email;
  • Shipping will be paid by the customer if the item request in exchange has an inferior value;
  • The items customers intend to return must be received by the offices of GIUFE.COM within 5 days since the receipt of the authorization sent by the Returns Department;
  • The items required in exchange must be of equal or greater value than the returned goods so that the return delivery can be FREE for the customer. Each return authorization allow to one item exchange only.

 

TERMINI E CONDIZIONI
  • The accessories must be intact in their original boxes ,which are a part of the product itself, with the certificate of authenticity and must not have been damaged or altered in any way.
  • All returned products are inspected by GIUFE.COM and must comply with all the parameters listed in the return process. GIUFE.COM will impose a charge equal to 10% of the value of the returned goods if they not comply with all the terms and conditions of the Returns Policy.

 

TRADE POLICY

GIUFE.COM accepts no responsibility for the possibility that products shown on the website can have different colours from the original item selected due to a particular configuration or a malfunction of the computer used by the customer. The selection of products at GIUFE.COM reflect the actual availability of each item. All the material contained at GIUFE.COM is protected by copyright. (documents, images, characters, design, etc.). To place orders at GIUFE.COM customers must:

  • Have at least 18 years old and be able to stipulate contracts
  • Have a valid email address.
  • Own a valid credit in bank or a verified PayPal account.

 

PRIVACY

GiuFĂ© Srl – With registered office in Via Caprera, 49 91028 Partanna (TP), reserves the right to use the personal data voluntarily provided by users, in compliance with current regulations (Legislative Decree no. 196/2003 Articles 13 et seq. ). GiuFĂ© Srl guarantees users that the processing of personal data is reserved for use strictly connected to the performance of its services, facilitation of site management and execution of orders.

The data voluntarily provided by users, will in no case be submitted to third parties. Personal data will be processed by GiuFĂ© Srl through the use of both paper and electronic instruments, in compliance with current safety standards, for purposes specified time by time. GiuFĂ© Srl – informs that users can exercise their rights under Article 7 of Legislative Decree no. 196/2003. Users have the right to request to GiuFĂ© Srl the following information: confirmation of the existence personal data; the clear communication of data and of their origin; the reason and the purpose of their existence and their use.

The request for the above information can be renewed with a minimum time of 90 days, except other particular motivations cancellation or modification of the data in case of violation of the law; cancellation of data not usable for the purpose for which they were collected.

 

DATA COLLECTION

As part of the use and navigation on our website, it is possible that certain personal information is collected automatically (through the cd. “Cookies”), for example, in the case of collection of the IP address of the user and other information about the length of the site web or preferences in the choice of services offered by the site. This information and data are collected directly and automatically from the web site and as part of its operational functions. This information and data are then processed in anonymous and aggregated for commercial and statistical for improving the services of GiuFè.com the needs and preferences of users of the website. In other cases, GiuFè Inc. collects personal information directly from its users and other information during the process of registration on-line at the website giufe.com.

 

JURISDICTION

In case of controversy and in the absence of a friendly agreement reached between the parties, any dispute related to these legal notes shall be transferred to the exclusive authority of the court of Marsala if there is no possibility to apply the provisions of law for the protection of the consumers’ interests. Referring to law 1341 and 1342 of the civil code, the consumer shall read and agree with every part of the jurisdiction.